Customer Experience

Customer Experience

Home Customer Experience
Business team empowerment success motivation concept for reliability in business

The Importance of Reliability in Business

From providing a service to developing customer relationships, today's companies demand dependability in all areas. Reliability in business improves efficiency, customer experience (which bolsters word...
Close-up of Businessman looking at customer survey tools on mobile phone with office supplies at desk

10 Online Customer Survey Tools for Your Business

The most successful businesses welcome customer feedback. Gathering it can be time-consuming and expensive, but online survey tools make the job a cinch. The following...
Young female maker in store to sell handmade items online

Maker Business: Where to Sell Handmade Items Online

At one time, Etsy was the go-to place to sell your handmade items and vintage finds, and the site still offers a lot of...

Enhancing Your In-Store Retail Customer Experience

In the retail environment, to say that repeat customers are important is something of an understatement. According to one recent study, an incredible 61...
Two white collar professionals interfacing with each other

Small Businesses Benefit From the On-Demand Economy

In an age when more consumers are demanding instantaneous service, it’s easy to see why many small businesses are considering adopting an on-demand model.
customer rewards program concept

Is a Customer Rewards Program Right for Your Business?

According to the Local Commerce Monitor study, nearly 25 percent of local businesses have a customer loyalty program. And another 29 percent are likely...
two young girls with thumbs up knowing how to keep customers happy

How to Keep Customers Happy with Fast Customer Service

What’s better than a new customer? A happy one. That’s because happy shoppers come back to buy again and then tell others. It’s what...
Letterhead and responsive web design mockup for integrating digital and traditional marketing

Integrating Digital and Traditional Marketing

If you’re trying to target a larger audience, is it better to get more “likes” or mail more flyers? The answer is—you’re asking the...

Utilizing Facebook Groups for Business

Remember the greeting Norm got whenever he entered the TV-bar Cheers? It was a place where a small group of friends could get together...
Business people working together near a computer on tips for starting a small business

3 Tips for Starting a Small Business

What’s the difference between a hobby and a livelihood? A hard-working small business owner. Starting a business isn’t always easy but you don’t have...