What’s your company culture? Your answer determines how your employees think and act. It’s reflected in how the phone gets answered, how team members work together, and the type of employees you attract. That’s important because culture impacts your bottom line and how the way your customers perceive you. So promoting a healthy culture is key to your success. Here are five tips for building a company culture that will win awards with your customers.
Your company’s culture is the set of impressions that help employees learn what’s acceptable and what your values are. For example, posting customer comments in the break room tells employees that you value what customers think.
Here are five ways you can build strong teams with a solid company culture:
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Need some inspiration from other small business owners? Take a look at this series of videos from the Small Business Administration’s Strategies for Growth series. It has ideas from award-winning small businesses on developing strong company cultures by building strong teams.