Customer Experience

Customer Experience

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Web design website platform ideas

Choose the Right Website Platform

If you’ve ever built a new house, you quickly realize there are a lot of decisions to make. One of the first is choosing...
thewire- increase-traffic-from-twitter

6 Ways to Increase Website Traffic from Twitter

Savvy small business owners leverage the power of Twitter to engage with their audience and increase website traffic. Despite its simple interface and 280-character-per-tweet...
Young female maker in store to sell handmade items online

Maker Business: Where to Sell Handmade Items Online

At one time, Etsy was the go-to place to sell your handmade items and vintage finds, and the site still offers a lot of...
Seller helping buyer by demonstrating digital photo camera at shop store for customer retention

Customer Retention: Build a Loyal Customer Base

You've worked hard to build a loyal customer base by attracting, educating and converting would-be patrons. Now how do you keep them? Customer retention is...
woman helping customer in a clothing store

Should You Invest in Customer Experience?

Should You Invest in Customer Experience? What does your business look like from your customer’s point of view? If you’ve never wondered about that, you...

How to Build Lasting Relationships

How do you guarantee a customer for life? Start by building meaningful and lasting relationships.
director of sales

Meet Rebecca Paduone: Director of Sales for Cable ONE Business

If you meet Rebecca Paduone, Director of Sales for Cable ONE Business, you’ll soon learn she’s in a long-term relationship with the company. She’s...
The Top 5 Things Customers Want to See on Your Website

The Top 5 Things Customers Want to See on Your Website

It used to be that customers looked into store windows to decide whether they should come in and look around. Today, customers rely on...

Enhancing Your In-Store Retail Customer Experience

In the retail environment, to say that repeat customers are important is something of an understatement. According to one recent study, an incredible 61...
Creative business team working hard together in casual office moderating social media

Moderating Social Media Conversations

Would you let someone make abusive comments while browsing around in your store? Of course not. No one would want to shop there. Instead...