Customer Experience

Customer Experience

Home Customer Experience

Utilizing Facebook Groups for Business

Remember the greeting Norm got whenever he entered the TV-bar Cheers? It was a place where a small group of friends could get together...

What Your Business Should Know About Summer Travel

Make the most of your summer as a business owner with these travel trends and tips.
Two white collar professionals interfacing with each other

Small Businesses Benefit From the On-Demand Economy

In an age when more consumers are demanding instantaneous service, it’s easy to see why many small businesses are considering adopting an on-demand model.
director of sales

Meet Rebecca Paduone: Director of Sales for Cable ONE Business

If you meet Rebecca Paduone, Director of Sales for Cable ONE Business, you’ll soon learn she’s in a long-term relationship with the company. She’s...
Young female maker in store to sell handmade items online

Maker Business: Where to Sell Handmade Items Online

At one time, Etsy was the go-to place to sell your handmade items and vintage finds, and the site still offers a lot of...
women reviewing great testimonials on an ipad

How Great Testimonials Transform Business

When it comes to promoting a business, the gold standard for many entrepreneurs is great testimonials. They resonate with potential customers because they come...
revitalize-loyalty-program

Revitalize Your Loyalty Program

How much are you spending to get a sale from a new customer? It can be a big part of your budget. But if...
event-marketing-best-way-impress-potential-customers

Event Marketing: The Best Way to Impress Your Potential Customers

If you're a car buff, your engine likely revs up a little when the auto show comes to town. That's because it harnesses the...
brush-dust-off-small-business-spring

Brush the Dust Off your Small Business this Spring

The start of spring is usually a time for sprucing up our spaces which is why many of us participate in the age-old ritual...
customer rewards program concept

Is a Customer Rewards Program Right for Your Business?

According to the Local Commerce Monitor study, nearly 25 percent of local businesses have a customer loyalty program. And another 29 percent are likely...