They’re the ones who reward you with repeat business and referrals. They talk about your business with their family and friends. They like you on Facebook and love your product. They’re your best, loyal customers, and they’re worth hundreds or thousands or more to your business. How do you keep them happy? By delighting them day in and day out. Here are fifteen tips that show you how.
Delighting loyal customers will keep them feeling good. Don’t be surprised if it makes you feel good too!