You know it when you see it. The employee who greets returning customers like an old friend. The one who takes on a problem and solves it (even before you know about it). The one that other workers want to be around. That’s a star employee and he or she is gold to your business. Star employees keep customers coming back and raise the bar for other employees. So how do you keep them engaged? Consider these low-cost ideas to keep your star employees shining bright.
When it comes to engaged employees, small businesses may have the edge over larger companies. Owners tend to interact more with employees. Some suggest that means they have more opportunities to get and provide feedback. It’s that ongoing dialogue that aligns their actions with your business goals.
Here are three ways to keep your high-performers engaged (and spread it to other employees):
Size works in favor of small businesses when it comes to keeping star employees engaged. After all, you have more opportunity to interact with employees and align their efforts with your business goals. Consider these three low-cost ideas to raising the bar on employee engagement.